@layer tc-components{body main.tc-dashboard-shell__part-62:has(>.tc-support-page)[class]{width:100%;max-width:none;margin-inline:0}.tc-support-page{gap:var(--tc-space-5);min-width:0;color:var(--tc-color-text-primary);display:grid}.tc-support-page>*{min-width:0}.tc-support-icon{flex:none;display:block}.tc-support-muted{color:var(--tc-color-text-tertiary)}.tc-support-mono{font-family:var(--tc-font-mono);font-variant-numeric:tabular-nums}.tc-support-error{color:var(--tc-color-danger);font-size:var(--tc-type-caption-size);margin:0}.tc-support-visually-hidden{clip-path:inset(50%);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.tc-support-link-button{color:var(--tc-color-action);font-size:var(--tc-type-caption-size);font-weight:var(--tc-font-weight-semibold);cursor:pointer;align-items:center;gap:.25rem;display:inline-flex}.tc-support-link-button:hover{text-decoration:underline}.tc-support-icon-button{border-radius:var(--tc-radius-md);width:2rem;height:2rem;color:var(--tc-color-text-secondary);cursor:pointer;flex:none;place-items:center;display:inline-grid}.tc-support-icon-button:hover{color:var(--tc-color-text-primary);background:var(--tc-color-slate-100)}.tc-support-icon-button:focus-visible{outline:2px solid var(--tc-color-focus);outline-offset:1px}.tc-support-icon-button:disabled,.tc-support-icon-button[aria-disabled=true]{opacity:.4;pointer-events:none}.tc-support-spinner{border:2px solid color-mix(in srgb, currentcolor 30%, transparent);border-radius:var(--tc-radius-full);vertical-align:-2px;border-top-color:currentColor;flex:none;width:.875rem;height:.875rem;animation:.8s linear infinite tc-button-spin;display:inline-block}.tc-support-tag{border:1px solid var(--tc-color-border);border-radius:var(--tc-radius-full);color:var(--tc-color-text-secondary);background:var(--tc-color-surface);font-size:.6875rem;font-weight:var(--tc-font-weight-semibold);white-space:nowrap;flex:none;align-items:center;gap:.25rem;padding:.0625rem .4375rem;line-height:1.1rem;display:inline-flex}.tc-support-reason{margin-right:var(--tc-space-2);border-radius:var(--tc-radius-full);color:var(--tc-color-slate-700);background:var(--tc-color-slate-100);font-size:.6875rem;font-weight:var(--tc-font-weight-semibold);vertical-align:.0625rem;white-space:nowrap;flex:none;align-items:center;padding:.0625rem .4375rem;line-height:1.1rem;display:inline-flex}.tc-support-reason[data-reason=order-support]{color:var(--tc-color-blue-800);background:var(--tc-color-blue-50)}.tc-support-reason[data-reason=shipping-question]{color:var(--tc-color-avatar-teal);background:color-mix(in srgb, var(--tc-color-avatar-teal) 10%, var(--tc-color-white))}.tc-support-reason[data-reason=product-question]{color:var(--tc-color-avatar-violet);background:color-mix(in srgb, var(--tc-color-avatar-violet) 10%, var(--tc-color-white))}.tc-support-reason[data-reason=returns-exchanges]{color:var(--tc-color-amber-800);background:var(--tc-color-amber-50)}.tc-support-reason[data-reason=wholesale-business-inquiry]{color:var(--tc-color-emerald-800);background:var(--tc-color-emerald-50)}.tc-support-tag[data-channel=etsy]{border-color:color-mix(in srgb, var(--tc-channel-etsy) 40%, var(--tc-color-white));color:var(--tc-channel-etsy)}.tc-support-tag[data-channel=ebay]{border-color:color-mix(in srgb, var(--tc-channel-ebay) 40%, var(--tc-color-white));color:var(--tc-channel-ebay)}.tc-support-check{align-items:center;gap:var(--tc-space-2);cursor:pointer;display:flex}.tc-support-check input{accent-color:var(--tc-color-action);flex:none}.tc-support-not-support__body{gap:var(--tc-space-3);margin-top:var(--tc-space-3);display:grid}.tc-support-not-support__intro{color:var(--tc-color-text-secondary);margin:0}.tc-support-not-support__rule{gap:var(--tc-space-3);padding:var(--tc-space-3);border:1px solid var(--tc-color-border);border-radius:var(--tc-radius-md);display:grid}.tc-support-not-support__fields{justify-items:start;gap:var(--tc-space-2);padding-left:calc(13px + var(--tc-space-2));display:grid}.tc-support-not-support__fields .tc-field{width:100%}.tc-support-not-support__fields>p{font-size:var(--tc-type-caption-size);margin:0}.tc-support-not-support__scope{gap:var(--tc-space-1);display:grid}.tc-support-not-support__scope legend{margin-bottom:var(--tc-space-1);color:var(--tc-color-text-secondary);font-size:var(--tc-type-caption-size);font-weight:var(--tc-font-weight-semibold)}.tc-support-channel-dot{border-radius:var(--tc-radius-full);background:var(--tc-channel-woocommerce);flex:none;width:.5rem;height:.5rem;display:inline-block}.tc-support-channel-dot[data-channel=etsy]{background:var(--tc-channel-etsy)}.tc-support-channel-dot[data-channel=amazon]{background:var(--tc-channel-amazon)}.tc-support-channel-dot[data-channel=ebay]{background:var(--tc-channel-ebay)}.tc-support-channel-dot[data-channel=walmart]{background:var(--tc-channel-walmart)}.tc-support-order-chip{max-width:100%;color:var(--tc-color-text-primary);font-family:var(--tc-font-mono);white-space:nowrap;align-items:center;gap:.375rem;font-size:.78rem;display:inline-flex}.tc-support-order-chip__number{text-overflow:ellipsis;overflow:hidden}.tc-support-order-chip__extra{color:var(--tc-color-text-tertiary);font-family:var(--tc-font-sans)}.tc-support-follow-chip{border-radius:var(--tc-radius-full);color:var(--tc-color-slate-700);background:var(--tc-color-slate-100);font-size:.75rem;font-weight:var(--tc-font-weight-semibold);white-space:nowrap;align-items:center;gap:.3125rem;padding:.125rem .5rem;display:inline-flex}.tc-support-follow-chip[data-state=today]{color:var(--tc-color-amber-800);background:var(--tc-color-amber-50)}.tc-support-follow-chip[data-state=overdue]{color:var(--tc-color-red-700);background:var(--tc-color-red-50)}.tc-support-person{min-width:0;color:var(--tc-color-text-primary);align-items:center;gap:.375rem;display:inline-flex}.tc-support-person>span:last-child{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.tc-support-person--empty{color:var(--tc-color-text-tertiary)}.tc-support-identity{border:1px solid var(--tc-color-border);border-radius:var(--tc-radius-full);color:var(--tc-color-text-secondary);white-space:nowrap;align-items:center;gap:.375rem;padding:.125rem .5rem;font-size:.75rem;display:inline-flex}.tc-support-search-input{align-items:center;gap:var(--tc-space-2);min-height:2.25rem;padding:0 var(--tc-space-3);border:1px solid var(--tc-color-slate-300);border-radius:var(--tc-radius-control);color:var(--tc-color-text-tertiary);background:var(--tc-color-surface);display:flex}.tc-support-search-input:focus-within{border-color:var(--tc-color-focus);box-shadow:0 0 0 4px var(--tc-color-blue-100)}.tc-support-search-input input{min-width:0;color:var(--tc-color-text-primary);font-size:var(--tc-type-body-size);background:0 0;border:0;outline:0;flex:1}.tc-support-thumb{border:1px solid var(--tc-color-border-subtle);background:var(--tc-color-slate-50);object-fit:cover;border-radius:.375rem;flex:none;width:2.5rem;height:2.5rem}.tc-support-ebay-listing{align-items:center;gap:var(--tc-space-3);padding:var(--tc-space-3) var(--tc-space-4);border:1px solid var(--tc-color-border-subtle);border-radius:var(--tc-radius-lg);background:var(--tc-color-surface);flex-wrap:wrap;display:flex}.tc-support-ebay-listing .tc-support-thumb{width:3.5rem;height:3.5rem}.tc-support-ebay-listing__copy{gap:var(--tc-space-1);flex:12rem;min-width:0;display:grid}.tc-support-ebay-listing__copy strong{overflow-wrap:anywhere}.tc-support-thumb--empty{color:var(--tc-color-text-tertiary);place-items:center;display:grid}.tc-support-cover-link{border-radius:.375rem;position:absolute;inset:0}.tc-support-cover-link:focus-visible{outline:2px solid var(--tc-color-focus)}.tc-support-empty{justify-items:center;gap:var(--tc-space-2);padding:var(--tc-space-12) var(--tc-space-5);color:var(--tc-color-text-secondary);text-align:center;display:grid}.tc-support-empty>svg{color:var(--tc-color-text-tertiary)}.tc-support-empty p{max-width:30rem;margin:0}.tc-support-empty .tc-support-empty__title{color:var(--tc-color-text-primary);font-size:var(--tc-type-component-title-size);font-weight:var(--tc-font-weight-semibold)}.tc-support-empty__actions{justify-content:center;gap:var(--tc-space-2);margin-top:var(--tc-space-2);flex-wrap:wrap;display:flex}.tc-support-header{justify-content:space-between;align-items:flex-end;gap:var(--tc-space-4) var(--tc-space-6);flex-wrap:wrap;display:flex}.tc-support-header__copy{min-width:0}.tc-support-header__eyebrow{color:var(--tc-color-action);font-size:var(--tc-type-caption-size);font-weight:var(--tc-font-weight-semibold);margin:0}.tc-support-header h1{margin:var(--tc-space-1) 0 0;color:var(--tc-color-text-primary);font-size:var(--tc-type-page-title-size);font-weight:var(--tc-type-page-title-weight);letter-spacing:var(--tc-type-page-title-tracking);line-height:var(--tc-type-page-title-line-height)}.tc-support-header__copy>p:last-child{max-width:44rem;margin:var(--tc-space-2) 0 0;color:var(--tc-color-text-secondary);font-size:var(--tc-type-body-size);line-height:var(--tc-type-body-line-height)}.tc-support-header__facts{justify-content:flex-end;align-items:center;gap:var(--tc-space-2);flex-wrap:wrap;display:flex}.tc-support-fact{align-items:center;gap:var(--tc-space-2);min-height:2.25rem;padding:0 var(--tc-space-4);border:1px solid var(--tc-color-border);border-radius:var(--tc-radius-full);color:var(--tc-color-text-secondary);background:var(--tc-color-surface);font-size:var(--tc-type-body-size);white-space:nowrap;display:inline-flex}.tc-support-fact strong{color:var(--tc-color-text-primary);font-weight:var(--tc-font-weight-bold)}a.tc-support-fact:hover{border-color:var(--tc-color-border-strong)}.tc-support-fact[data-tone=danger]{border-color:var(--tc-color-red-200);color:var(--tc-color-red-700);background:var(--tc-color-red-50)}.tc-support-fact[data-tone=warning]{border-color:var(--tc-color-amber-200);color:var(--tc-color-amber-800);background:var(--tc-color-amber-50)}.tc-support-fact[data-tone=danger] strong,.tc-support-fact[data-tone=warning] strong{color:inherit}.tc-support-health{align-items:center;gap:var(--tc-space-2);padding:.375rem var(--tc-space-3);border:1px solid var(--tc-color-border-subtle);border-radius:var(--tc-radius-md);background:var(--tc-color-surface);font-size:var(--tc-type-caption-size);display:inline-flex}a.tc-support-health:hover{border-color:var(--tc-color-border)}.tc-support-health__dot{border-radius:var(--tc-radius-full);background:var(--tc-color-emerald-500);flex:none;width:.5rem;height:.5rem}.tc-support-health__dot[data-ok=false]{background:var(--tc-color-amber-500)}.tc-support-health__copy{line-height:1.3;display:grid}.tc-support-health__copy strong{color:var(--tc-color-text-primary);font-weight:var(--tc-font-weight-semibold)}.tc-support-health__copy span{color:var(--tc-color-text-tertiary)}.tc-support-banner{align-items:center;gap:var(--tc-space-3);padding:var(--tc-space-3) var(--tc-space-4);border:1px solid var(--tc-color-blue-200);border-radius:var(--tc-radius-lg);color:var(--tc-color-blue-900);background:var(--tc-color-blue-50);font-size:var(--tc-type-body-size);line-height:var(--tc-type-body-line-height);margin:0;display:flex}.tc-support-banner>p,.tc-support-banner>span:not(.tc-button){flex:1;min-width:0;margin:0}.tc-support-banner>.tc-support-icon{align-self:flex-start;margin-top:.125rem}.tc-support-banner[data-tone=danger]{border-color:var(--tc-color-red-200);color:var(--tc-color-red-800);background:var(--tc-color-red-50)}.tc-support-banner[data-tone=warning]{border-color:var(--tc-color-amber-200);color:var(--tc-color-amber-900);background:var(--tc-color-amber-50)}.tc-support-banner[data-tone=success]{border-color:var(--tc-color-emerald-200);color:var(--tc-color-emerald-800);background:var(--tc-color-emerald-50)}.tc-support-banner .tc-button{flex:none}.tc-support-toast{bottom:var(--tc-space-5);z-index:var(--tc-z-popover);pointer-events:none;position:fixed;left:50%;transform:translate(-50%)}.tc-support-toast__body{align-items:center;gap:var(--tc-space-3);max-width:min(36rem,100vw - 2rem);padding:var(--tc-space-2) var(--tc-space-2) var(--tc-space-2) var(--tc-space-4);border-radius:var(--tc-radius-lg);color:var(--tc-color-white);background:var(--tc-color-slate-900);box-shadow:var(--tc-shadow-modal);font-size:var(--tc-type-body-size);pointer-events:auto;animation:tc-support-toast-in var(--tc-motion-duration-fast) var(--tc-motion-ease-out);display:inline-flex}.tc-support-toast__body button{min-height:1.75rem;padding:0 var(--tc-space-2);border-radius:var(--tc-radius-md);color:var(--tc-color-blue-200);font-weight:var(--tc-font-weight-semibold);cursor:pointer;place-items:center;display:inline-grid}.tc-support-toast__body button:hover{background:color-mix(in srgb, var(--tc-color-white) 12%, transparent)}.tc-support-page>.tc-tabs{margin-top:calc(var(--tc-space-2) * -1)}.tc-support-page .tc-tabs__item{align-items:center;gap:.375rem;display:inline-flex}.tc-support-assigned{margin-right:var(--tc-space-2);background:var(--tc-color-slate-100);border-radius:10px;flex:none;gap:2px;padding:3px;display:inline-flex}.tc-support-assigned a{min-height:1.875rem;padding:0 var(--tc-space-3);color:var(--tc-color-text-secondary);font-size:var(--tc-type-table-size);font-weight:var(--tc-font-weight-semibold);white-space:nowrap;border-radius:8px;justify-content:center;align-items:center;gap:.375rem;text-decoration:none;display:inline-flex}.tc-support-assigned a:hover{color:var(--tc-color-text-primary);text-decoration:none}.tc-support-assigned a span{color:var(--tc-color-text-tertiary);font-weight:var(--tc-font-weight-medium);font-variant-numeric:tabular-nums}.tc-support-assigned a[aria-current=page]{background:var(--tc-color-surface);color:var(--tc-color-text-primary);box-shadow:0 1px 2px #0f172a1f,0 0 0 1px #0f172a0a}.tc-support-assigned a[aria-current=page] span{color:var(--tc-color-action)}.tc-support-assigned a:focus-visible{outline:2px solid var(--tc-color-focus);outline-offset:1px}.tc-card.tc-support-inbox{min-width:0;padding:0;overflow:hidden;container:support-inbox/inline-size}.tc-support-inbox__toolbar{padding:var(--tc-space-3) var(--tc-space-4);border-bottom:1px solid var(--tc-color-border-subtle)}.tc-support-inbox__toolbar .tc-data-table-filter-toolbar__search{width:min(21rem,100%)}.tc-support-inbox__toolbar:has(.tc-support-assigned) .tc-data-table-filter-toolbar__search{width:min(16rem,100%)}.tc-support-inbox__total{color:var(--tc-color-text-tertiary);font-size:var(--tc-type-caption-size);white-space:nowrap;margin-left:auto}.tc-support-inbox__head,.tc-support-inbox__rows{--tc-support-inbox-columns:9.5rem 8rem 8rem 7.5rem}.tc-support-inbox__head,.tc-support-row{grid-template-columns:.75rem 2.25rem minmax(0, 1fr) var(--tc-support-inbox-columns);align-items:center;column-gap:var(--tc-space-3);display:grid}.tc-support-inbox__head{padding:var(--tc-space-2) var(--tc-space-5) var(--tc-space-2) var(--tc-space-2);border-bottom:1px solid var(--tc-color-border-subtle);color:var(--tc-color-text-secondary);background:var(--tc-color-slate-50);font-size:var(--tc-type-caption-size);font-weight:var(--tc-font-weight-medium)}.tc-support-inbox__head[data-assigned=me],.tc-support-inbox__rows[data-assigned=me]{--tc-support-inbox-columns:9.5rem 8rem 7.5rem}.tc-support-inbox__head>span:first-child{grid-column:3}.tc-support-inbox__head>span:last-child{text-align:right}.tc-support-inbox__rows{margin:0;padding:0;list-style:none}.tc-support-row{min-height:4.25rem;padding:var(--tc-space-3) var(--tc-space-5) var(--tc-space-3) var(--tc-space-2);border-bottom:1px solid var(--tc-color-border-subtle);font-size:var(--tc-type-table-size);position:relative}.tc-support-row:last-child{border-bottom:0}.tc-support-row:hover,.tc-support-row.is-selected{background:var(--tc-color-slate-50)}.tc-support-row.is-selected{box-shadow:inset 3px 0 0 var(--tc-color-action)}.tc-support-row:has(.tc-support-row__link:focus-visible){box-shadow:inset 0 0 0 2px var(--tc-color-focus)}.tc-support-row.is-busy{opacity:.55}.tc-support-row__dot{border-radius:var(--tc-radius-full);justify-self:center;width:.5rem;height:.5rem}.tc-support-row.is-unread .tc-support-row__dot{background:var(--tc-color-action)}.tc-support-row__link{min-width:0;color:inherit;outline:none;gap:.125rem;display:grid}.tc-support-row__link:after{content:"";position:absolute;inset:0}.tc-support-row__line{align-items:center;gap:var(--tc-space-2);min-width:0;display:flex}.tc-support-row__name{max-width:60%;color:var(--tc-color-text-primary);font-weight:var(--tc-font-weight-medium);text-overflow:ellipsis;white-space:nowrap;flex:none;overflow:hidden}.tc-support-row__email{min-width:0;color:var(--tc-color-text-tertiary);font-size:var(--tc-type-caption-size);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.tc-support-row__signals{align-items:center;gap:var(--tc-space-2);color:var(--tc-color-text-tertiary);font-size:var(--tc-type-caption-size);flex:none;margin-left:auto;display:inline-flex}.tc-support-row__signals>span{align-items:center;gap:.125rem;display:inline-flex}.tc-support-row__note-signal{color:var(--tc-color-amber-700)}.tc-support-row__subject{min-width:0;color:var(--tc-color-text-secondary);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.tc-support-row__subject strong{color:var(--tc-color-text-primary);font-weight:var(--tc-font-weight-medium)}.tc-support-row__snippet:before{content:" — "}.tc-support-row.is-unread .tc-support-row__name,.tc-support-row.is-unread .tc-support-row__subject strong{font-weight:var(--tc-font-weight-bold)}.tc-support-row__reason{color:var(--tc-color-text-tertiary);font-size:var(--tc-type-caption-size)}.tc-support-row__cells{display:contents}.tc-support-row__order,.tc-support-row__assignee,.tc-support-row__follow{align-items:center;min-width:0;display:flex}.tc-support-row__order:has(.tc-support-row__card){flex-direction:column;align-items:flex-start;gap:.125rem}.tc-support-row__card{max-width:100%;color:var(--tc-color-text-secondary);font-size:var(--tc-type-caption-size);text-overflow:ellipsis;white-space:nowrap;align-items:center;gap:.25rem;display:inline-flex;overflow:hidden}.tc-support-row__card .tc-support-icon{color:var(--tc-color-action)}.tc-support-row__card[data-done] .tc-support-icon{color:var(--tc-color-emerald-700)}.tc-support-row__wait{color:var(--tc-color-text-tertiary);font-size:var(--tc-type-caption-size);text-align:right;justify-items:end;gap:.125rem;display:grid}.tc-support-row__wait strong{color:var(--tc-color-text-primary);font-size:var(--tc-type-body-size);font-weight:var(--tc-font-weight-semibold)}.tc-support-row__wait[data-tone=warning] strong{color:var(--tc-color-amber-700)}.tc-support-row__wait[data-tone=danger] strong{color:var(--tc-color-red-600)}.tc-support-row__archived{color:var(--tc-color-emerald-700);font-weight:var(--tc-font-weight-medium);align-items:center;gap:.25rem;display:inline-flex}.tc-support-row__actions{top:50%;right:var(--tc-space-4);z-index:2;border:1px solid var(--tc-color-border);border-radius:var(--tc-radius-md);background:var(--tc-color-surface);box-shadow:var(--tc-shadow-raised);align-items:center;gap:.125rem;padding:.125rem;display:none;position:absolute;transform:translateY(-50%)}.tc-support-row:hover .tc-support-row__actions,.tc-support-row.is-selected .tc-support-row__actions,.tc-support-row:focus-within .tc-support-row__actions{display:inline-flex}.tc-support-row__actions .tc-dropdown__trigger--icon,.tc-support-replies__row .tc-dropdown__trigger--icon,.tc-support-order__header .tc-dropdown__trigger--icon,.tc-support-conversation__actions .tc-dropdown__trigger--icon{width:2rem;min-height:2rem;color:var(--tc-color-text-secondary);box-shadow:none;background:0 0;border-color:#0000}.tc-support-conversation__actions .tc-dropdown__trigger--icon{border-color:var(--tc-color-border);background:var(--tc-color-surface)}.tc-support-row__actions .tc-dropdown__trigger--icon:hover,.tc-support-order__header .tc-dropdown__trigger--icon:hover{color:var(--tc-color-text-primary);background:var(--tc-color-slate-100)}.tc-support-inbox__footer{justify-content:space-between;align-items:center;gap:var(--tc-space-2) var(--tc-space-4);padding:var(--tc-space-3) var(--tc-space-5);border-top:1px solid var(--tc-color-border-subtle);color:var(--tc-color-text-tertiary);font-size:var(--tc-type-caption-size);flex-wrap:wrap;display:flex}.tc-support-inbox__footer p{flex-wrap:wrap;align-items:center;gap:.25rem;margin:0;display:inline-flex}.tc-support-keys kbd{border:1px solid var(--tc-color-border);min-width:1.25rem;height:1.25rem;color:var(--tc-color-text-secondary);background:var(--tc-color-surface);font:inherit;border-bottom-width:2px;border-radius:.25rem;place-items:center;padding:0 .25rem;font-size:.6875rem;display:inline-grid}.tc-support-inbox__pages{align-items:center;gap:var(--tc-space-3);display:flex}.tc-support-inbox__pages a{color:var(--tc-color-action);font-weight:var(--tc-font-weight-semibold)}.tc-support-conversation{align-items:start;gap:var(--tc-space-5);grid-template-columns:minmax(0,1fr) 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h1{color:var(--tc-color-text-primary);font-size:var(--tc-type-section-title-size);font-weight:var(--tc-type-section-title-weight);letter-spacing:var(--tc-type-section-title-tracking);line-height:var(--tc-type-section-title-line-height);overflow-wrap:anywhere;margin:0}.tc-support-conversation__title h1>span{font-size:var(--tc-type-body-size);font-weight:var(--tc-font-weight-regular);letter-spacing:0}.tc-support-controls{align-items:center;gap:var(--tc-space-2);flex-wrap:wrap;display:flex}.tc-support-controls .tc-dropdown__trigger--filter,.tc-support-composer__after .tc-dropdown__trigger--filter{min-height:2.25rem;padding:0 var(--tc-space-3) 0 var(--tc-space-2);border-color:var(--tc-color-border);color:var(--tc-color-text-primary);background:var(--tc-color-surface);box-shadow:var(--tc-shadow-card)}.tc-support-composer__after 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var(--tc-color-border-strong);border-radius:var(--tc-radius-md);color:var(--tc-color-text-secondary);font-size:var(--tc-type-caption-size);font-weight:var(--tc-font-weight-semibold);text-align:center;cursor:pointer}.tc-support-timeline__fold button:hover{color:var(--tc-color-text-primary);background:var(--tc-color-surface)}.tc-support-message__card,.tc-support-outbound__card{border:1px solid var(--tc-color-border);border-radius:var(--tc-radius-lg);background:var(--tc-color-surface);min-width:0;box-shadow:var(--tc-shadow-card);overflow:hidden}.tc-support-message__header{padding:var(--tc-space-3) var(--tc-space-4) 0}.tc-support-message__toggle{justify-content:space-between;align-items:baseline;gap:var(--tc-space-1) var(--tc-space-3);text-align:left;cursor:pointer;flex-wrap:wrap;width:100%;display:flex}.tc-support-message__toggle:focus-visible{border-radius:var(--tc-radius-md);outline:2px solid var(--tc-color-focus);outline-offset:2px}.tc-support-message__from{flex-wrap:wrap;align-items:baseline;gap:.375rem;min-width:0;display:inline-flex}.tc-support-message__from strong{color:var(--tc-color-text-primary);font-weight:var(--tc-font-weight-semibold)}.tc-support-message__from span,.tc-support-message__meta{color:var(--tc-color-text-tertiary);font-size:var(--tc-type-caption-size)}.tc-support-message__meta{align-items:center;gap:var(--tc-space-2);white-space:nowrap;display:inline-flex}.tc-support-message__sent{color:var(--tc-color-emerald-700);font-weight:var(--tc-font-weight-semibold);align-items:center;gap:.125rem;display:inline-flex}.tc-support-message__recipients{color:var(--tc-color-text-tertiary);font-size:var(--tc-type-caption-size);margin:.125rem 0 0}.tc-support-message__preview{margin:var(--tc-space-1) 0 var(--tc-space-3);color:var(--tc-color-text-secondary);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.tc-support-message__body{padding:var(--tc-space-3) var(--tc-space-4) var(--tc-space-4)}.tc-support-message__text{max-width:46rem;color:var(--tc-color-text-primary);font-size:var(--tc-type-reading-size);line-height:var(--tc-type-reading-line-height);overflow-wrap:anywhere;white-space:pre-wrap}.tc-support-message__frame{background:var(--tc-color-white);border:0;width:100%;display:block}.tc-support-message__quoted{height:1.25rem;margin-top:var(--tc-space-2);padding:0 var(--tc-space-2);border-radius:var(--tc-radius-full);color:var(--tc-color-text-secondary);background:var(--tc-color-slate-100);cursor:pointer;place-items:center;display:inline-grid}.tc-support-message__quoted:hover,.tc-support-message__quoted[aria-expanded=true]{background:var(--tc-color-slate-200)}.tc-support-message__images{align-items:center;gap:var(--tc-space-2);margin:0 0 var(--tc-space-3);padding:var(--tc-space-2) var(--tc-space-3);border-radius:var(--tc-radius-md);color:var(--tc-color-text-secondary);background:var(--tc-color-slate-50);font-size:var(--tc-type-caption-size);flex-wrap:wrap;display:flex}.tc-support-message__images button{color:var(--tc-color-action);font-weight:var(--tc-font-weight-semibold);cursor:pointer}.tc-support-attachments{gap:var(--tc-space-2);padding:0 var(--tc-space-4) var(--tc-space-4);flex-wrap:wrap;margin:0;list-style:none;display:flex}.tc-support-attachment{align-items:center;gap:var(--tc-space-2);max-width:17rem;padding:var(--tc-space-2);border:1px solid var(--tc-color-border);border-radius:var(--tc-radius-md);background:var(--tc-color-surface);display:flex}.tc-support-attachment:hover{border-color:var(--tc-color-border-strong)}.tc-support-attachment 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a{color:var(--tc-color-action);font-weight:var(--tc-font-weight-semibold)}.tc-support-message[data-direction=outbound] .tc-support-activity{border-top-color:var(--tc-color-blue-100);background:var(--tc-color-blue-50)}.tc-support-note__card>.tc-support-activity,.tc-support-outbound__card>.tc-support-activity{margin:var(--tc-space-3) calc(-1 * var(--tc-space-4)) calc(-1 * var(--tc-space-3))}.tc-support-activity[data-tone=note]{border-top-color:var(--tc-color-amber-200);background:color-mix(in srgb, var(--tc-color-amber-200) 35%, var(--tc-color-amber-50))}.tc-support-form{gap:var(--tc-space-3);display:grid}.tc-support-form__fields{align-items:center;gap:var(--tc-space-1) var(--tc-space-4);padding:var(--tc-space-2) var(--tc-space-3);border:1px solid var(--tc-color-border-subtle);border-radius:var(--tc-radius-md);color:var(--tc-color-text-primary);background:var(--tc-color-slate-50);font-size:var(--tc-type-caption-size);font-weight:var(--tc-font-weight-medium);flex-wrap:wrap;margin:0;display:flex}.tc-support-form__kind{color:var(--tc-color-text-secondary);font-weight:var(--tc-font-weight-semibold);align-items:center;gap:.375rem;display:inline-flex}.tc-support-form__label{color:var(--tc-color-text-tertiary);font-weight:var(--tc-font-weight-regular)}.tc-support-form__original{color:var(--tc-color-action);font-size:var(--tc-type-caption-size);font-weight:var(--tc-font-weight-semibold);cursor:pointer;justify-self:start}.tc-support-event p{color:var(--tc-color-text-secondary);font-size:var(--tc-type-caption-size);margin:0;padding-top:.1875rem;line-height:1.7}.tc-support-event 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var(--tc-color-border);border-radius:var(--tc-radius-lg);background:var(--tc-color-surface);box-shadow:var(--tc-shadow-card)}.tc-support-composer[data-mode=note]{border-color:var(--tc-color-amber-200);background:var(--tc-color-amber-50)}.tc-support-composer__top{justify-content:space-between;align-items:center;gap:var(--tc-space-2) var(--tc-space-4);padding:var(--tc-space-3) var(--tc-space-4) var(--tc-space-2);flex-wrap:wrap;display:flex}.tc-support-composer__tabs{border-radius:var(--tc-radius-md);background:var(--tc-color-slate-100);padding:.1875rem;display:inline-flex}.tc-support-composer[data-mode=note] .tc-support-composer__tabs{background:color-mix(in srgb, var(--tc-color-amber-200) 45%, transparent)}.tc-support-composer__tabs button{color:var(--tc-color-text-secondary);font-size:var(--tc-type-body-size);font-weight:var(--tc-font-weight-semibold);cursor:pointer;border-radius:.375rem;align-items:center;gap:.375rem;padding:.375rem .75rem;display:inline-flex}.tc-support-composer__tabs button[aria-selected=true]{color:var(--tc-color-text-primary);background:var(--tc-color-surface);box-shadow:var(--tc-shadow-card)}.tc-support-composer[data-mode=note] .tc-support-composer__tabs button[aria-selected=true]{color:var(--tc-color-amber-800)}.tc-support-composer__tabs button:focus-visible{outline:2px solid var(--tc-color-focus);outline-offset:1px}.tc-support-composer__from{color:var(--tc-color-text-tertiary);font-size:var(--tc-type-caption-size);margin:0}.tc-support-composer[data-mode=note] .tc-support-composer__from{color:var(--tc-color-amber-800)}.tc-support-composer__reply,.tc-support-composer__note{gap:var(--tc-space-2);display:grid}.tc-support-composer__reply[hidden],.tc-support-composer__note[hidden]{display:none}.tc-support-composer__reply{position:relative}.tc-support-composer__drop{z-index:2;justify-content:center;align-items:center;gap:var(--tc-space-2);border:2px dashed var(--tc-color-primary);border-radius:var(--tc-radius-lg);background:color-mix(in srgb, var(--tc-color-surface) 88%, transparent);color:var(--tc-color-text);pointer-events:none;font-weight:600;animation:.12s ease-out tc-support-drop-in;display:flex;position:absolute;inset:0}@keyframes tc-support-drop-in{0%{opacity:0}}@media (prefers-reduced-motion:reduce){.tc-support-composer__drop{animation:none}}.tc-support-composer__notice{align-items:flex-start;gap:var(--tc-space-2);margin:0 var(--tc-space-4);padding:var(--tc-space-2) var(--tc-space-3);border:1px solid var(--tc-color-blue-200);border-radius:var(--tc-radius-md);color:var(--tc-color-blue-900);background:var(--tc-color-blue-50);font-size:var(--tc-type-caption-size);flex-wrap:wrap;display:flex}.tc-support-composer__notice[data-tone=warning]{border-color:var(--tc-color-amber-200);color:var(--tc-color-amber-900);background:var(--tc-color-amber-50)}.tc-support-composer__notice>p,.tc-support-composer__notice>span:not(.tc-support-composer__notice-actions){flex:1;min-width:12rem;margin:0}.tc-support-composer__notice-actions{gap:var(--tc-space-2);flex-wrap:wrap;display:inline-flex}.tc-support-composer__quote{font-style:italic}.tc-support-recipients{padding:0 var(--tc-space-4);border-bottom:1px solid var(--tc-color-border-subtle);display:grid;position:relative}.tc-support-recipients__row{align-items:center;gap:var(--tc-space-1) var(--tc-space-3);border-bottom:1px solid var(--tc-color-border-subtle);flex-wrap:wrap;min-height:2.5rem;padding-right:4.5rem;display:flex}.tc-support-recipients__row:nth-last-child(2){border-bottom:0}.tc-support-recipients__row>label{width:1.75rem;color:var(--tc-color-text-tertiary);font-size:var(--tc-type-caption-size)}.tc-support-recipients__chips{flex-wrap:wrap;flex:1;align-items:center;gap:.375rem;min-width:0;padding:.375rem 0;display:flex}.tc-support-recipients__chips input{min-width:10rem;font-size:var(--tc-type-body-size);background:0 0;border:0;outline:0;flex:1;padding:.25rem 0}.tc-support-recipient{background:var(--tc-color-slate-100);font-size:var(--tc-type-caption-size);border-radius:.375rem;align-items:center;gap:.375rem;padding:.125rem .25rem .125rem .5rem;display:inline-flex}.tc-support-recipient strong{color:var(--tc-color-text-primary);font-weight:var(--tc-font-weight-semibold)}.tc-support-recipient span{color:var(--tc-color-text-secondary)}.tc-support-recipient button,.tc-support-composer__files button,.tc-support-senders li button{width:1.25rem;height:1.25rem;color:var(--tc-color-text-tertiary);cursor:pointer;border-radius:.25rem;place-items:center;display:grid}.tc-support-recipient button:hover,.tc-support-composer__files button:hover,.tc-support-senders li button:hover{color:var(--tc-color-text-primary);background:var(--tc-color-slate-200)}.tc-support-recipients__toggles{top:.625rem;right:var(--tc-space-4);gap:var(--tc-space-3);display:inline-flex;position:absolute}.tc-support-recipients__toggles button{color:var(--tc-color-text-secondary);font-size:var(--tc-type-caption-size);font-weight:var(--tc-font-weight-semibold);cursor:pointer}.tc-support-recipients__toggles button:hover{color:var(--tc-color-text-primary)}.tc-support-composer__tools{flex-wrap:wrap;flex:1;align-items:center;gap:.125rem;min-width:0;display:flex}.tc-support-composer__after{align-items:center;gap:var(--tc-space-2);color:var(--tc-color-text-secondary);font-size:var(--tc-type-caption-size);flex-wrap:wrap;margin-left:auto;display:inline-flex}.tc-support-composer__extras{gap:var(--tc-space-2);padding:0 var(--tc-space-4) var(--tc-space-3);display:grid}.tc-support-composer__files{flex-wrap:wrap;gap:.375rem;margin:0;padding:0;list-style:none;display:flex}.tc-support-composer__files li{border:1px solid var(--tc-color-border);font-size:var(--tc-type-caption-size);border-radius:.375rem;align-items:center;gap:.375rem;padding:.125rem .25rem .125rem .5rem;display:inline-flex}.tc-support-composer__signature{color:var(--tc-color-text-tertiary);font-size:var(--tc-type-caption-size);margin:0}.tc-support-composer__signature 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var(--tc-color-border-strong);border-radius:.25rem;width:.875rem;height:.875rem}.tc-support-handoff-dialog__add{gap:var(--tc-space-2);display:flex}.tc-support-handoff-dialog__add>.tc-field__control{flex:auto;min-width:0}.tc-support-handoff-dialog__add>button{flex:none}.tc-support-handoff-dialog .tc-support-link-dialog__remember{font-size:var(--tc-type-body-size)}.tc-support-handoff-dialog .tc-support-link-dialog__remember strong{font-weight:var(--tc-font-weight-semibold)}.tc-support-handoff__image{border:1px solid var(--tc-color-border-subtle);border-radius:var(--tc-radius-md);background:var(--tc-color-surface);object-fit:cover;width:2rem;height:2rem}.tc-support-box-results{max-height:16rem;margin:var(--tc-space-1) 0 0;padding:var(--tc-space-1);border:1px solid 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.tc-field__control{width:4rem;min-width:4rem;padding-inline:var(--tc-space-2);text-align:center}.tc-support-box-product__free{padding:.125rem var(--tc-space-2);border-radius:var(--tc-radius-full);color:var(--tc-color-emerald-700);background:var(--tc-color-emerald-50);font-size:var(--tc-type-caption-size);font-weight:var(--tc-font-weight-semibold);white-space:nowrap;flex:none}.tc-support-order__shipto{align-items:baseline;gap:var(--tc-space-1) var(--tc-space-2);flex-wrap:wrap;margin:0;display:flex}.tc-support-order__notice{padding:var(--tc-space-2) var(--tc-space-3);border-radius:var(--tc-radius-md);color:var(--tc-color-emerald-800);background:var(--tc-color-emerald-50);font-size:var(--tc-type-caption-size);margin:0}.tc-support-order__notice[data-tone=warning]{color:var(--tc-color-amber-800);background:var(--tc-color-amber-50)}.tc-support-address-form{gap:var(--tc-space-3);grid-template-columns:repeat(2,minmax(0,1fr));display:grid}.tc-support-address-form__wide{grid-column:1/-1}@media (max-width:40rem){.tc-support-address-form{grid-template-columns:minmax(0,1fr)}}.tc-support-link-picker__body{gap:var(--tc-space-3);display:grid}.tc-support-link-picker__body>p{font-size:var(--tc-type-caption-size);margin:0}.tc-support-link-results{max-height:min(28rem,55vh);padding:var(--tc-space-1);border:1px solid var(--tc-color-border);border-radius:var(--tc-radius-md);align-content:start;gap:.125rem;margin:0;list-style:none;display:grid;overflow-y:auto}.tc-support-link-results>li{align-items:center;gap:0 var(--tc-space-1);padding:var(--tc-space-1);border-radius:var(--tc-radius-md);grid-template-columns:minmax(0,1fr) 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strong{color:var(--tc-color-text-primary);font-size:var(--tc-type-body-size);font-weight:var(--tc-font-weight-semibold)}.tc-support-link-result__out{color:var(--tc-color-amber-700)}.tc-support-link-result__action{color:var(--tc-color-text-tertiary);font-size:var(--tc-type-caption-size);font-weight:var(--tc-font-weight-semibold);white-space:nowrap;flex:none;align-items:center;gap:.25rem;display:inline-flex}.tc-support-link-results>li.is-active .tc-support-link-result__action,.tc-support-link-result:focus-visible .tc-support-link-result__action{color:var(--tc-color-action)}.tc-support-link-result__options{align-items:center;gap:var(--tc-space-1) var(--tc-space-2);margin:0 0 var(--tc-space-1);padding-left:calc(3.5rem + var(--tc-space-3) + var(--tc-space-1));font-size:var(--tc-type-caption-size);flex-wrap:wrap;grid-column:1/-1;display:flex}.tc-support-tool-chip.is-match{border-color:var(--tc-color-blue-300);color:var(--tc-color-blue-800);background:var(--tc-color-blue-50)}.tc-support-record{align-content:start;gap:var(--tc-space-4);display:grid}.tc-support-record__back{justify-self:start}.tc-support-record__content{gap:var(--tc-space-5);display:grid}.tc-support-record__summary{align-items:center;gap:var(--tc-space-2) var(--tc-space-3);font-size:var(--tc-type-body-size);flex-wrap:wrap;margin:0;display:flex}.tc-support-record__summary>span:first-child{font-weight:var(--tc-font-weight-semibold);align-items:center;gap:.375rem;display:inline-flex}.tc-support-record__section{gap:var(--tc-space-2);display:grid}.tc-support-record__section h3{color:var(--tc-color-text-primary);font-size:var(--tc-type-body-size);font-weight:var(--tc-font-weight-semibold);margin:0}.tc-support-record__section 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var(--tc-color-border);border-radius:var(--tc-radius-md);background:var(--tc-color-slate-50);grid-template-columns:repeat(auto-fit,minmax(8rem,1fr))}.tc-support-record__stats>div{padding:var(--tc-space-3);gap:.125rem;display:grid}.tc-support-record__stats>div+div{border-left:1px solid var(--tc-color-border-subtle)}.tc-support-record__stats dt,.tc-support-record__stats span{color:var(--tc-color-text-tertiary);font-size:var(--tc-type-caption-size)}.tc-support-record__stats dd{color:var(--tc-color-text-primary);font-size:1.125rem;font-weight:var(--tc-font-weight-semibold)}.tc-support-record__list>li{justify-content:space-between;gap:var(--tc-space-3);padding:var(--tc-space-2) var(--tc-space-3);font-size:var(--tc-type-body-size);display:flex}.tc-support-record__list>li>span:first-child{align-items:center;gap:.375rem;display:inline-flex}.tc-support-record__orders>li:not(.tc-support-muted){align-items:center;gap:var(--tc-space-1);padding-right:var(--tc-space-2);display:flex}.tc-support-record__order{align-items:center;gap:var(--tc-space-3);width:100%;min-width:0;padding:var(--tc-space-2) var(--tc-space-3);font-size:var(--tc-type-body-size);text-align:left;cursor:pointer;flex:auto;grid-template-columns:minmax(0,1fr) auto auto;display:grid}.tc-support-record__order:hover,.tc-support-record__order:focus-visible{background:var(--tc-color-slate-50)}.tc-support-record__orders>li.tc-support-muted{padding:var(--tc-space-3)}.tc-sheet__content:has(>.tc-support-record){overflow-x:hidden}.tc-support-record[data-kind=order]{background:var(--tc-color-slate-100);min-height:100%;padding:0}.tc-support-record[data-kind=order]>.tc-support-record__back{margin:var(--tc-space-4) var(--tc-space-5) 0}.tc-support-osheet__title{align-items:center;gap:var(--tc-space-1) var(--tc-space-2);flex-wrap:wrap;display:flex}.tc-support-osheet__channel{height:1.375rem;padding:0 var(--tc-space-2);border-radius:var(--tc-radius-full);color:var(--tc-color-text-secondary);background:var(--tc-color-slate-100);font-size:var(--tc-type-caption-size);font-weight:var(--tc-font-weight-semibold);letter-spacing:0;align-items:center;gap:.375rem;display:inline-flex}.tc-support-osheet__lead{gap:var(--tc-space-3);padding:var(--tc-space-4) var(--tc-space-5);border-bottom:1px solid var(--tc-color-border);background:var(--tc-color-white);display:grid}.tc-support-osheet__summary{gap:0 var(--tc-space-2);color:var(--tc-color-text-secondary);font-size:var(--tc-type-body-size);font-variant-numeric:tabular-nums;flex-wrap:wrap;margin:0;display:flex}.tc-support-osheet__summary>*+:before{content:"·";margin-right:var(--tc-space-2);color:var(--tc-color-text-tertiary);font-weight:var(--tc-font-weight-regular)}.tc-support-osheet__summary strong{color:var(--tc-color-text-primary);font-weight:var(--tc-font-weight-semibold)}.tc-support-osheet__actions{align-items:center;gap:var(--tc-space-2);flex-wrap:wrap;margin:0;display:flex}.tc-support-osheet__actions:empty{display:none}.tc-support-osheet__cards{align-content:start;gap:var(--tc-space-3);padding:var(--tc-space-4) var(--tc-space-5) var(--tc-space-6);display:grid}.tc-support-osheet__card{gap:var(--tc-space-4);min-width:0;padding:var(--tc-space-4) var(--tc-space-5);border:1px solid var(--tc-color-border);border-radius:var(--tc-radius-card);background:var(--tc-color-white);box-shadow:var(--tc-shadow-card);display:grid}.tc-support-osheet__head{justify-content:space-between;align-items:center;gap:var(--tc-space-3);font-size:var(--tc-type-caption-size);display:flex}.tc-support-osheet__head h3,.tc-support-osheet__return h3{align-items:center;gap:var(--tc-space-2);color:var(--tc-color-text-primary);font-size:.9375rem;font-weight:var(--tc-font-weight-semibold);margin:0;line-height:1.25rem;display:flex}.tc-support-osheet__head [data-late]{color:var(--tc-color-warning)}.tc-support-osheet__more{font-size:var(--tc-type-caption-size);font-weight:var(--tc-font-weight-semibold);align-items:center;gap:.25rem;display:inline-flex}.tc-support-osheet__more .tc-support-icon{transform:rotate(-90deg)}.tc-support-osheet__count{border-radius:var(--tc-radius-full);height:1.25rem;color:var(--tc-color-text-secondary);background:var(--tc-color-slate-100);font-size:var(--tc-type-caption-size);font-variant-numeric:tabular-nums;align-items:center;padding:0 .4375rem;display:inline-flex}.tc-support-osheet__label{color:var(--tc-color-text-tertiary);font-size:var(--tc-type-caption-size);font-weight:var(--tc-font-weight-semibold);margin:0}.tc-support-osheet__label-row{justify-content:space-between;align-items:baseline;gap:var(--tc-space-2);display:flex}.tc-support-osheet__note{font-size:var(--tc-type-caption-size);margin:0}.tc-support-osheet__steps{grid-template-columns:repeat(3,minmax(0,1fr));margin:0;padding:0;list-style:none;display:grid}.tc-support-osheet__steps>li{align-content:start;gap:.125rem;min-width:0;padding-top:1.875rem;display:grid;position:relative}.tc-support-osheet__steps>li:before{background:var(--tc-color-slate-200);content:"";height:2px;position:absolute;top:.625rem;left:1.375rem;right:calc(.6875rem - 50%)}.tc-support-osheet__steps>li:nth-child(2){text-align:center;justify-items:center}.tc-support-osheet__steps>li:nth-child(2):before{left:calc(50% + .6875rem);right:calc(1.375rem - 100%)}.tc-support-osheet__steps>li:last-child{text-align:right;justify-items:end}.tc-support-osheet__steps>li:last-child:before{display:none}.tc-support-osheet__steps>li:is([data-state=done],[data-state=late]):before{background:var(--tc-color-emerald-600)}.tc-support-osheet__dot{box-sizing:border-box;border:2px dashed var(--tc-color-slate-400);border-radius:var(--tc-radius-full);width:1.375rem;height:1.375rem;color:var(--tc-color-white);background:var(--tc-color-white);place-items:center;display:grid;position:absolute;top:0;left:0}.tc-support-osheet__steps>li:nth-child(2)>.tc-support-osheet__dot{left:calc(50% - .6875rem)}.tc-support-osheet__steps>li:last-child>.tc-support-osheet__dot{left:auto;right:0}.tc-support-osheet__steps>li[data-state=done]>.tc-support-osheet__dot{background:var(--tc-color-emerald-600);border:0}.tc-support-osheet__steps>li[data-state=late]>.tc-support-osheet__dot{background:var(--tc-color-amber-500);border:0}.tc-support-osheet__steps>li[data-state=now]>.tc-support-osheet__dot{border:2px solid var(--tc-color-action)}.tc-support-osheet__steps>li[data-state=now]>.tc-support-osheet__dot:after{border-radius:var(--tc-radius-full);background:var(--tc-color-action);content:"";width:.5rem;height:.5rem}.tc-support-osheet__steps strong{color:var(--tc-color-text-primary);font-size:var(--tc-type-body-size);font-weight:var(--tc-font-weight-semibold)}.tc-support-osheet__steps span:not(.tc-support-osheet__dot){color:var(--tc-color-text-tertiary);font-size:var(--tc-type-caption-size)}.tc-support-osheet__scan{padding:var(--tc-space-2) var(--tc-space-3);border:1px solid var(--tc-color-border);border-radius:var(--tc-radius-md);background:var(--tc-color-slate-50);font-size:var(--tc-type-caption-size);gap:.125rem;margin:0;display:grid}.tc-support-osheet__scan strong{color:var(--tc-color-text-primary);font-size:var(--tc-type-body-size);font-weight:var(--tc-font-weight-semibold)}.tc-support-osheet__scan>span{color:var(--tc-color-text-secondary)}.tc-support-osheet__scan[data-tone=success]{border-color:var(--tc-color-emerald-200);background:var(--tc-color-emerald-50)}.tc-support-osheet__scan[data-tone=warning]{border-color:var(--tc-color-amber-200);background:var(--tc-color-amber-50)}.tc-support-osheet__scan[data-tone=warning] strong{color:var(--tc-color-amber-900)}.tc-support-osheet__tracking{justify-content:space-between;align-items:center;gap:var(--tc-space-2) var(--tc-space-3);padding:var(--tc-space-2) var(--tc-space-3);border:1px solid var(--tc-color-border);border-radius:var(--tc-radius-md);background:var(--tc-color-slate-50);flex-wrap:wrap;display:flex}.tc-support-osheet__tracking-copy{min-width:0;display:grid}.tc-support-osheet__tracking-copy .tc-support-mono{color:var(--tc-color-text-primary);font-size:var(--tc-type-body-size);font-weight:var(--tc-font-weight-medium);letter-spacing:.02em}.tc-support-osheet__tracking-actions{gap:var(--tc-space-2);flex:none;display:flex}.tc-support-osheet__split{gap:var(--tc-space-4);grid-template-columns:repeat(2,minmax(0,1fr));display:grid}.tc-support-osheet__split>div{align-content:start;gap:var(--tc-space-1);min-width:0;display:grid}.tc-support-osheet__split p{margin:0}.tc-support-osheet__split address{color:var(--tc-color-text-primary);font-size:var(--tc-type-body-size);font-style:normal;display:grid}.tc-support-osheet__split address>span:first-child{font-weight:var(--tc-font-weight-semibold)}.tc-support-osheet__split address+.tc-support-osheet__label{margin-top:var(--tc-space-2)}.tc-support-osheet .tc-support-postage{font-size:var(--tc-type-body-size);background:0 0;border:0;padding:0;display:block}.tc-support-osheet .tc-support-postage>.tc-support-icon{display:none}.tc-support-osheet .tc-support-postage dd{font-weight:var(--tc-font-weight-regular)}.tc-support-osheet .tc-support-postage [data-difference]{border-top:0;margin-top:0;padding-top:0}.tc-support-osheet .tc-support-postage [data-difference] dt{font-weight:var(--tc-font-weight-medium)}.tc-support-osheet .tc-support-postage [data-difference] dd{font-weight:var(--tc-font-weight-semibold)}.tc-support-osheet .tc-support-postage [data-difference=covered] dt{color:var(--tc-color-success)}.tc-support-osheet .tc-support-postage [data-difference=short] dt{color:var(--tc-color-warning)}.tc-support-osheet .tc-support-postage>p{color:var(--tc-color-text-tertiary);margin-top:.125rem}.tc-support-osheet__return{align-items:center;gap:var(--tc-space-3);padding-block:var(--tc-space-3);grid-template-columns:auto minmax(0,1fr) auto}.tc-support-osheet__return-icon{border-radius:var(--tc-radius-md);width:2rem;height:2rem;color:var(--tc-color-text-secondary);background:var(--tc-color-slate-100);place-items:center;display:grid}.tc-support-osheet__return-copy{min-width:0;font-size:var(--tc-type-caption-size);gap:.0625rem;display:grid}.tc-support-osheet__items{margin:0;padding:0;list-style:none;display:grid}.tc-support-osheet__items>li{align-items:center;gap:var(--tc-space-3);padding-bottom:var(--tc-space-3);grid-template-columns:3.25rem minmax(0,1fr) auto;display:grid}.tc-support-osheet__items>li+li{padding-top:var(--tc-space-3);border-top:1px solid var(--tc-color-border-subtle)}.tc-support-osheet__items>li[data-archived]{opacity:.6}.tc-support-osheet__thumb{border:1px solid var(--tc-color-border);border-radius:var(--tc-radius-md);width:3.25rem;height:3.25rem;color:var(--tc-color-text-tertiary);background:var(--tc-color-slate-50);object-fit:cover;place-items:center;display:grid;overflow:hidden}.tc-support-osheet__item-copy,.tc-support-osheet__item-amount{min-width:0;font-size:var(--tc-type-caption-size);gap:.125rem;display:grid}.tc-support-osheet__item-copy strong{color:var(--tc-color-text-primary);font-size:var(--tc-type-body-size);font-weight:var(--tc-font-weight-semibold)}.tc-support-osheet__item-amount{font-variant-numeric:tabular-nums;white-space:nowrap;justify-items:end}.tc-support-osheet__item-amount strong{color:var(--tc-color-text-primary);font-size:var(--tc-type-body-size);font-weight:var(--tc-font-weight-semibold)}.tc-support-osheet__totals{width:min(100%,16rem);margin:calc(-1 * var(--tc-space-2)) 0 0;padding-top:var(--tc-space-3);border-top:1px solid var(--tc-color-border-subtle);justify-self:end;gap:.125rem;display:grid}.tc-support-osheet__totals>div{justify-content:space-between;gap:var(--tc-space-3);color:var(--tc-color-text-secondary);font-size:var(--tc-type-body-size);display:flex}.tc-support-osheet__totals dd{color:var(--tc-color-text-primary);font-variant-numeric:tabular-nums;margin:0}.tc-support-osheet__totals>div[data-strong]{margin-top:var(--tc-space-1);padding-top:var(--tc-space-2);border-top:1px solid var(--tc-color-border);color:var(--tc-color-text-primary);font-weight:var(--tc-font-weight-semibold)}.tc-support-osheet__who{align-items:center;gap:var(--tc-space-3);min-width:0;display:flex}.tc-support-osheet__who>span:last-child{min-width:0;font-size:var(--tc-type-body-size);display:grid}.tc-support-osheet__who strong{color:var(--tc-color-text-primary);font-weight:var(--tc-font-weight-semibold)}.tc-support-osheet__who 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h2{font-size:var(--tc-type-section-title-size,1.25rem);font-weight:var(--tc-font-weight-semibold);margin:0}.tc-support-settings__divider:after{content:"";background:var(--tc-color-border);flex:auto;height:1px}.tc-support-settings__card-head{justify-content:space-between;align-items:flex-start;gap:var(--tc-space-4);display:flex}.tc-support-settings__card-head h2{margin:0 0 var(--tc-space-1);color:var(--tc-color-text-primary);font-size:var(--tc-type-component-title-size);font-weight:var(--tc-font-weight-semibold)}.tc-support-settings__card-head p{font-size:var(--tc-type-body-size);margin:0}.tc-support-settings__card-head>.tc-button,.tc-support-settings__card-head>button{white-space:nowrap;flex:none}.tc-support-staff-table tr[data-inactive=true] td{color:var(--tc-color-text-secondary)}.tc-support-staff-table__toggle input{width:1.125rem;height:1.125rem;accent-color:var(--tc-color-action)}.tc-support-staff-inbox{gap:var(--tc-space-2);margin:0;padding:0;list-style:none;display:grid}.tc-support-staff-inbox li{align-items:center;gap:var(--tc-space-2);min-width:0;font-size:var(--tc-type-caption-size);color:var(--tc-color-text-secondary);display:flex}.tc-support-staff-inbox li>svg{color:var(--tc-color-text-tertiary);flex:none}.tc-support-staff-inbox a{color:var(--tc-color-text-primary);font-weight:var(--tc-font-weight-semibold)}.tc-support-staff-inbox a:hover{color:var(--tc-color-action)}.tc-support-staff-inbox__address{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.tc-support-settings-page>.tc-tabs{margin-top:calc(var(--tc-space-2) * -1)}.tc-support-health-pill[data-ok=none]{color:var(--tc-color-text-secondary);background:var(--tc-color-slate-100)}.tc-support-mailboxes{border:1px solid var(--tc-color-border);border-radius:var(--tc-radius-md);margin:0;padding:0;list-style:none;display:grid}.tc-support-mailboxes>li{align-items:center;gap:var(--tc-space-3);padding:var(--tc-space-3) var(--tc-space-4);display:flex}.tc-support-mailboxes>li+li{border-top:1px solid var(--tc-color-border-subtle)}.tc-support-mailboxes>li>div{flex:1;gap:.125rem;min-width:0;display:grid}.tc-support-mailboxes p{font-size:var(--tc-type-caption-size);overflow-wrap:anywhere;margin:0}.tc-support-mailboxes__name{align-items:center;gap:var(--tc-space-2);flex-wrap:wrap;display:flex}.tc-support-mailboxes__name strong{color:var(--tc-color-text-primary);font-size:var(--tc-type-body-size)}.tc-support-settings__card .tc-copy-field__value{overflow-wrap:anywhere;min-width:0}.tc-support-push-state{gap:var(--tc-space-2);padding:var(--tc-space-3) var(--tc-space-4);border-radius:var(--tc-radius-md);background:var(--tc-color-slate-50);font-size:var(--tc-type-caption-size);margin:0;list-style:none;display:grid}.tc-support-push-state li{justify-content:space-between;gap:var(--tc-space-2);flex-wrap:wrap;display:flex}.tc-support-push-state span{color:var(--tc-color-text-secondary)}.tc-support-push-state span[data-tone=success]{color:var(--tc-color-emerald-700);font-weight:var(--tc-font-weight-semibold)}.tc-support-staff-aside{gap:var(--tc-space-3);font-size:var(--tc-type-caption-size);margin:0;padding:0;list-style:none;display:grid}.tc-support-staff-aside li{gap:.125rem;display:grid}.tc-support-staff-aside li+li{padding-top:var(--tc-space-3);border-top:1px solid var(--tc-color-border-subtle)}.tc-support-staff-aside strong{color:var(--tc-color-text-primary);font-size:var(--tc-type-body-size)}.tc-support-staff-aside span{color:var(--tc-color-text-secondary)}.tc-support-staff-aside .tc-support-panel__more{margin-top:var(--tc-space-1);justify-self:start}[data-folder-color=blue]{--tc-support-folder:var(--tc-color-blue-600)}[data-folder-color=green]{--tc-support-folder:var(--tc-color-emerald-600)}[data-folder-color=amber]{--tc-support-folder:var(--tc-color-amber-500)}[data-folder-color=red]{--tc-support-folder:var(--tc-color-red-600)}[data-folder-color=purple]{--tc-support-folder:var(--tc-color-avatar-violet)}[data-folder-color=slate]{--tc-support-folder:var(--tc-color-slate-500)}.tc-support-folder-dot{border-radius:var(--tc-radius-full);background:var(--tc-support-folder,var(--tc-color-slate-500));flex:none;width:.5rem;height:.5rem;display:inline-block}.tc-support-header h1 .tc-support-folder-dot{vertical-align:.1875rem;width:.75rem;height:.75rem;margin-right:.125rem}.tc-support-header__eyebrow a{color:inherit;text-decoration:none}.tc-support-header__eyebrow a:hover{text-decoration:underline}.tc-support-folder-tag{border-color:color-mix(in srgb, var(--tc-support-folder) 30%, var(--tc-color-white));color:var(--tc-color-text-primary);gap:.3125rem}.tc-support-row__folder-note{min-width:0;color:var(--tc-color-text-secondary);font-size:var(--tc-type-caption-size);text-overflow:ellipsis;white-space:nowrap;align-items:center;gap:.3125rem;display:flex;overflow:hidden}.tc-support-folder-chip{min-width:0;max-width:22rem;min-height:2.25rem;padding:0 var(--tc-space-3);border:1px solid color-mix(in srgb, var(--tc-support-folder) 35%, var(--tc-color-white));border-radius:var(--tc-radius-md);color:var(--tc-color-text-primary);background:color-mix(in srgb, var(--tc-support-folder) 6%, var(--tc-color-surface));font-weight:var(--tc-font-weight-medium);cursor:pointer;transition:background-color var(--tc-motion-duration-fast) var(--tc-motion-ease-out);align-items:center;gap:.4375rem;text-decoration:none;display:inline-flex}.tc-support-folder-chip:hover{background:color-mix(in srgb, var(--tc-support-folder) 12%, var(--tc-color-surface))}.tc-support-folder-chip:focus-visible{outline:2px solid var(--tc-color-focus);outline-offset:2px}.tc-support-folder-chip__name{flex:none}.tc-support-folder-chip__note{color:var(--tc-color-text-secondary);font-weight:var(--tc-font-weight-regular);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.tc-support-folder-dialog{width:min(30rem,100vw - 2rem)}.tc-support-folder-dialog__fields{gap:var(--tc-space-4);margin:var(--tc-space-4) 0;display:grid}.tc-support-folder-dialog>p{margin:var(--tc-space-4) 0}.tc-support-folder-dialog__fields>p{font-size:var(--tc-type-caption-size);margin:0}.tc-support-folder-colors{align-items:center;gap:var(--tc-space-2);border:0;flex-wrap:wrap;margin:0;padding:0;display:flex}.tc-support-folder-colors legend{width:100%;margin-bottom:var(--tc-space-2)}.tc-support-folder-colors__option{cursor:pointer;place-items:center;width:2rem;height:2rem;display:inline-grid;position:relative}.tc-support-folder-colors__option input{opacity:0;cursor:pointer;margin:0;position:absolute;inset:0}.tc-support-folder-colors__swatch{border-radius:var(--tc-radius-full);background:var(--tc-support-folder);width:1.375rem;height:1.375rem;box-shadow:0 0 0 2px var(--tc-color-surface);transition:box-shadow var(--tc-motion-duration-fast) var(--tc-motion-ease-out)}.tc-support-folder-colors__option input:checked+.tc-support-folder-colors__swatch{box-shadow:0 0 0 2px var(--tc-color-surface), 0 0 0 4px var(--tc-support-folder)}.tc-support-folder-colors__option input:focus-visible+.tc-support-folder-colors__swatch{outline:2px solid var(--tc-color-focus);outline-offset:4px}.tc-support-folders__list{margin:0;padding:0;list-style:none;display:grid}.tc-support-folders__row{align-items:center;gap:var(--tc-space-3);padding:var(--tc-space-3) var(--tc-space-4);display:flex}.tc-support-folders__row+.tc-support-folders__row{border-top:1px solid var(--tc-color-border-subtle)}.tc-support-folders__row>.tc-support-folder-dot{width:.625rem;height:.625rem}.tc-support-folders__copy{flex:1;gap:.125rem;min-width:0;display:grid}.tc-support-folders__copy .tc-support-muted{font-size:var(--tc-type-caption-size)}.tc-support-folders__name{color:var(--tc-color-text-primary);font-weight:var(--tc-font-weight-semibold);text-decoration:none}.tc-support-folders__name:hover{color:var(--tc-color-action)}.tc-support-folders__actions{align-items:center;gap:var(--tc-space-1);flex:none;display:inline-flex}@media (prefers-reduced-motion:reduce){.tc-support-folder-chip,.tc-support-folder-colors__swatch{transition:none}}.tc-support-postage{padding:var(--tc-space-2);border:1px solid var(--tc-color-border-subtle);border-radius:var(--tc-radius-md);color:var(--tc-color-text-secondary);background:var(--tc-color-slate-50);grid-template-columns:auto minmax(0,1fr);align-items:start;gap:.125rem .375rem;margin:0;display:grid}.tc-support-postage[data-tone=short]{border-color:var(--tc-color-amber-200);background:var(--tc-color-amber-50)}.tc-support-postage>.tc-support-icon{margin-top:.125rem}.tc-support-postage dl{gap:.125rem;margin:0;display:grid}.tc-support-postage dl>div{justify-content:space-between;gap:var(--tc-space-3);display:flex}.tc-support-postage dd{color:var(--tc-color-text-primary);font-weight:var(--tc-font-weight-semibold);font-variant-numeric:tabular-nums;text-align:right;margin:0}.tc-support-postage [data-difference]{border-top:1px solid var(--tc-color-border-subtle);margin-top:.125rem;padding-top:.25rem}.tc-support-postage[data-tone=short] [data-difference]{border-top-color:var(--tc-color-amber-200)}.tc-support-postage [data-difference=short] dd{color:var(--tc-color-warning)}.tc-support-postage [data-difference=covered] dd{color:var(--tc-color-success)}.tc-support-postage>p{font-size:var(--tc-type-caption-size);grid-column:2;margin:0}.tc-support-record__grid .tc-support-postage{margin:var(--tc-space-2) 0}.tc-support-reply-card{border:1px solid var(--tc-color-border-subtle);border-radius:var(--tc-radius-lg);background:var(--tc-color-surface);min-width:0;box-shadow:0 1px 2px #0f172b0d}.tc-support-reply-card__to{gap:var(--tc-space-2);padding:.6875rem var(--tc-space-5);border-bottom:1px solid var(--tc-color-slate-100);color:var(--tc-color-text-tertiary);font-size:var(--tc-text-xs);flex-wrap:wrap;margin:0;display:flex}.tc-support-reply-card__to>span:first-child{color:var(--tc-color-text-secondary);font-weight:var(--tc-font-weight-semibold)}.tc-support-reply-card__body{padding:var(--tc-space-4) var(--tc-space-5) var(--tc-space-1);color:var(--tc-color-text-primary);overflow-wrap:anywhere;font-size:.9375rem;line-height:1.65}.tc-support-reply-card__body p{margin:0 0 var(--tc-space-3)}.tc-support-reply-fill{color:var(--tc-color-blue-900);background:var(--tc-color-blue-100);font-weight:var(--tc-font-weight-medium);border-radius:.25rem;padding:.0625rem .125rem}.tc-support-reply-blank{border:1px dashed var(--tc-color-amber-500);color:var(--tc-color-amber-800);background:var(--tc-color-amber-50);font-weight:var(--tc-font-weight-semibold);border-radius:.375rem;padding:0 .4375rem;line-height:1.5;display:inline-block}.tc-support-reply-status{align-items:flex-start;gap:var(--tc-space-3);padding:var(--tc-space-3) var(--tc-space-4);border-radius:var(--tc-radius-md);font-size:.8125rem;line-height:1.45;display:flex}.tc-support-reply-status[data-state=ready]{color:var(--tc-color-emerald-800);background:var(--tc-color-emerald-50);box-shadow:inset 0 0 0 1px var(--tc-color-emerald-200)}.tc-support-reply-status[data-state=blanks]{color:var(--tc-color-amber-900);background:var(--tc-color-amber-50);box-shadow:inset 0 0 0 1px var(--tc-color-amber-200)}.tc-support-reply-status>svg{flex:none;margin-top:.0625rem}.tc-support-reply-status p{margin:0}.tc-support-reply-status .tc-support-reply-status__title{font-size:var(--tc-text-sm);font-weight:var(--tc-font-weight-semibold)}.tc-support-reply-key{gap:.375rem var(--tc-space-4);color:var(--tc-color-text-tertiary);font-size:var(--tc-text-xs);flex-wrap:wrap;margin:0;display:flex}.tc-support-reply-key>span{align-items:center;gap:.375rem;display:inline-flex}.tc-support-category-pill{border-radius:var(--tc-radius-full);height:1.5rem;color:var(--tc-color-text-secondary);background:var(--tc-color-surface);box-shadow:inset 0 0 0 1px var(--tc-color-slate-300);font-size:var(--tc-text-xs);font-weight:var(--tc-font-weight-medium);align-items:center;gap:.375rem;padding:0 .5625rem;display:inline-flex}.tc-dialog.tc-dialog--wide.tc-support-picker{flex-direction:column;gap:0;width:min(70rem,100vw - 4rem);max-width:70rem;height:min(47.5rem,100dvh - 4rem);padding:0;display:flex;overflow:hidden}.tc-support-picker>.tc-dialog__header{padding:var(--tc-space-5) var(--tc-space-4) var(--tc-space-4) var(--tc-space-6)}.tc-support-picker__for{margin-left:var(--tc-space-3);color:var(--tc-color-text-tertiary);font-size:.8125rem;font-weight:var(--tc-font-weight-regular);letter-spacing:0}.tc-support-picker__frame{flex-direction:column;flex:auto;min-height:0;display:flex}.tc-support-picker__manage{top:var(--tc-space-4);right:calc(var(--tc-space-4) + var(--tc-control-height-default) + var(--tc-space-2));height:var(--tc-control-height-default);padding:0 var(--tc-space-3);border-radius:var(--tc-radius-md);color:var(--tc-color-action);font-size:.8125rem;font-weight:var(--tc-font-weight-semibold);align-items:center;gap:.4375rem;text-decoration:none;display:inline-flex;position:absolute}.tc-support-picker__manage:hover{background:var(--tc-color-blue-50)}.tc-support-picker__search{align-items:center;gap:var(--tc-space-3);height:2.875rem;margin:0 var(--tc-space-6) var(--tc-space-4);padding:0 var(--tc-space-2) 0 var(--tc-space-4);border:1px solid var(--tc-color-slate-300);border-radius:var(--tc-radius-control);color:var(--tc-color-text-tertiary);background:var(--tc-color-surface);flex:none;display:flex}.tc-support-picker__search:focus-within{border-color:var(--tc-color-focus);box-shadow:0 0 0 4px var(--tc-color-blue-100)}.tc-support-picker__search input{min-width:0;height:100%;color:var(--tc-color-text-primary);font:inherit;font-size:var(--tc-text-base);background:0 0;border:0;outline:0;flex:auto}.tc-support-picker__clear{height:2.125rem;padding:0 var(--tc-space-3);border-radius:var(--tc-radius-md);color:var(--tc-color-text-secondary);background:var(--tc-color-slate-100);font-size:.8125rem;font-weight:var(--tc-font-weight-medium);cursor:pointer;flex:none}.tc-support-picker__columns{border-top:1px solid var(--tc-color-border-subtle);flex:auto;grid-template-columns:16.5rem 23.5rem minmax(0,1fr);min-height:0;display:grid}.tc-support-picker__categories{min-height:0;padding:var(--tc-space-4) var(--tc-space-3) var(--tc-space-3);border-right:1px solid var(--tc-color-border-subtle);flex-direction:column;gap:.125rem;display:flex;overflow-y:auto}.tc-support-picker__label{padding:0 var(--tc-space-3) var(--tc-space-2);color:var(--tc-color-text-tertiary);font-size:var(--tc-text-xs);font-weight:var(--tc-font-weight-semibold);margin:0}:is(.tc-support-picker__category,.tc-support-replies__category-link){align-items:center;gap:var(--tc-space-3);width:100%;min-height:2.5rem;padding:0 var(--tc-space-3);border-radius:var(--tc-radius-md);color:var(--tc-color-text-secondary);font-size:var(--tc-text-sm);text-align:left;cursor:pointer;transition:background-color var(--tc-motion-duration-fast) var(--tc-motion-ease-out), box-shadow var(--tc-motion-duration-fast) var(--tc-motion-ease-out);display:flex}:is(.tc-support-picker__category,.tc-support-replies__category-link):hover{background:var(--tc-color-slate-100)}:is(.tc-support-picker__category,.tc-support-replies__category-link)[aria-pressed=true]{color:var(--tc-color-action);background:var(--tc-color-blue-50);box-shadow:inset 0 0 0 1px var(--tc-color-blue-200);font-weight:var(--tc-font-weight-semibold)}:is(.tc-support-picker__category-name,.tc-support-replies__category-name){text-overflow:ellipsis;white-space:nowrap;flex:auto;min-width:0;overflow:hidden}:is(.tc-support-picker__count,.tc-support-replies__category-count){color:var(--tc-color-text-tertiary);font-size:.8125rem;font-weight:var(--tc-font-weight-medium);font-variant-numeric:tabular-nums;flex:none}[aria-pressed=true]>:is(.tc-support-picker__count,.tc-support-replies__category-count){color:inherit}.tc-support-picker__categories-link{align-items:center;gap:var(--tc-space-2);min-height:2.5rem;padding:0 var(--tc-space-3);border-radius:var(--tc-radius-md);color:var(--tc-color-text-secondary);font-size:.8125rem;font-weight:var(--tc-font-weight-medium);margin-top:auto;text-decoration:none;display:flex}.tc-support-picker__categories-link:hover{color:var(--tc-color-text-primary);background:var(--tc-color-slate-100)}.tc-support-picker__list{min-height:0;padding-bottom:var(--tc-space-3);border-right:1px solid var(--tc-color-border-subtle);overflow-y:auto}:is(.tc-support-picker__group-label,.tc-support-replies__category){align-items:center;gap:var(--tc-space-2);padding:var(--tc-space-4) var(--tc-space-5) var(--tc-space-2);color:var(--tc-color-text-secondary);font-size:var(--tc-text-xs);font-weight:var(--tc-font-weight-semibold);margin:0;display:flex}.tc-support-picker__group-label{z-index:1;background:#fffffff7;position:sticky;top:0}:is(.tc-support-picker__group-label,.tc-support-replies__category)>span{color:var(--tc-color-text-tertiary);font-weight:var(--tc-font-weight-medium)}.tc-support-picker__option{margin:.125rem var(--tc-space-2);border-radius:.5625rem}.tc-support-picker__option>button{width:100%;padding:.625rem var(--tc-space-3);border-radius:inherit;text-align:left;cursor:pointer;gap:.1875rem;display:grid}.tc-support-picker__option>button:hover{background:var(--tc-color-slate-100)}.tc-support-picker__option[aria-selected=true]>button{background:var(--tc-color-blue-50);box-shadow:inset 0 0 0 1.5px var(--tc-color-action)}.tc-support-picker__option-head{align-items:center;gap:var(--tc-space-2);min-width:0;display:flex}.tc-support-picker__option-head strong{min-width:0;color:var(--tc-color-text-primary);font-size:var(--tc-text-sm);font-weight:var(--tc-font-weight-medium);text-overflow:ellipsis;white-space:nowrap;flex:0 auto;overflow:hidden}.tc-support-picker__option[aria-selected=true] strong{color:var(--tc-color-blue-900);font-weight:var(--tc-font-weight-semibold)}.tc-support-picker__blanks{border-radius:var(--tc-radius-full);color:var(--tc-color-amber-800);background:var(--tc-color-amber-50);box-shadow:inset 0 0 0 1px var(--tc-color-amber-200);font-size:.6875rem;font-weight:var(--tc-font-weight-semibold);flex:none;padding:0 .4375rem;line-height:1.25rem}.tc-support-picker__uses{color:var(--tc-color-text-tertiary);font-size:var(--tc-text-xs);font-variant-numeric:tabular-nums;flex:none;margin-left:auto}.tc-support-picker__snippet{color:var(--tc-color-text-tertiary);text-overflow:ellipsis;white-space:nowrap;font-size:.8125rem;line-height:1.125rem;overflow:hidden}.tc-support-picker__empty{padding:var(--tc-space-6) var(--tc-space-5);color:var(--tc-color-text-tertiary);gap:.375rem;font-size:.8125rem;display:grid}.tc-support-picker__empty p{margin:0}.tc-support-picker__empty .tc-support-picker__empty-title{color:var(--tc-color-text-primary);font-size:var(--tc-text-sm);font-weight:var(--tc-font-weight-semibold)}.tc-support-picker__preview{gap:var(--tc-space-4);min-width:0;min-height:0;padding:var(--tc-space-5) var(--tc-space-6);background:var(--tc-color-slate-50);flex-direction:column;display:flex;overflow-y:auto}.tc-support-picker__preview-head{align-items:flex-start;gap:var(--tc-space-3);display:flex}.tc-support-picker__preview-head>div{gap:var(--tc-space-2);flex:auto;min-width:0;display:grid}.tc-support-picker__preview-head h3{color:var(--tc-color-text-primary);font-size:var(--tc-text-xl);font-weight:var(--tc-font-weight-semibold);letter-spacing:-.015em;margin:0;line-height:1.4}.tc-support-picker__preview-meta{align-items:center;gap:var(--tc-space-3);color:var(--tc-color-text-tertiary);flex-wrap:wrap;margin:0;font-size:.8125rem;display:flex}.tc-support-picker__edit{height:2.25rem;padding:0 var(--tc-space-3);border:1px solid var(--tc-color-slate-300);border-radius:var(--tc-radius-md);color:var(--tc-color-text-secondary);background:var(--tc-color-surface);font-size:.8125rem;font-weight:var(--tc-font-weight-medium);flex:none;align-items:center;gap:.375rem;text-decoration:none;display:inline-flex}.tc-support-picker__edit:hover{border-color:var(--tc-color-slate-400);color:var(--tc-color-text-primary)}.tc-support-picker__footer{align-items:center;gap:var(--tc-space-3);padding:var(--tc-space-3) var(--tc-space-4) var(--tc-space-3) var(--tc-space-6);border-top:1px solid var(--tc-color-border-subtle);flex:none;display:flex}.tc-support-picker__keys{color:var(--tc-color-text-tertiary);font-size:var(--tc-text-xs);white-space:nowrap;align-items:center;gap:.375rem;margin:0;display:flex}.tc-support-picker__keys span{margin-right:var(--tc-space-2)}.tc-support-picker__keys kbd{border:1px solid var(--tc-color-slate-300);min-width:1.375rem;height:1.375rem;color:var(--tc-color-text-secondary);background:var(--tc-color-surface);font-family:var(--tc-font-mono);border-bottom-width:2px;border-radius:.3125rem;place-items:center;padding:0 .3125rem;font-size:.6875rem;display:inline-grid}.tc-support-picker__hint{color:var(--tc-color-text-tertiary);text-align:right;flex:auto;margin:0;font-size:.8125rem}.tc-card.tc-support-replies{grid-template-columns:15.5rem 25rem minmax(0,1fr);min-height:40rem;padding:0;display:grid;overflow:hidden}.tc-support-replies__categories{min-width:0;padding:var(--tc-space-4) var(--tc-space-3);border-right:1px solid var(--tc-color-border-subtle);background:var(--tc-color-slate-50);flex-direction:column;gap:.125rem;display:flex}.tc-support-replies__categories-head{margin-bottom:var(--tc-space-1);justify-content:space-between;align-items:center;display:flex}.tc-support-replies__categories-head .tc-support-picker__label{padding-bottom:0}.tc-support-replies__category-link[data-drop-over=true]{background:var(--tc-color-blue-100);box-shadow:inset 0 0 0 2px var(--tc-color-action)}.tc-support-replies__drag-hint{padding:var(--tc-space-3);color:var(--tc-color-text-tertiary);font-size:var(--tc-text-xs);margin:auto 0 0;line-height:1.45}.tc-support-replies__list{gap:var(--tc-space-2);min-width:0;max-height:78vh;padding-top:var(--tc-space-4);border-right:1px solid var(--tc-color-border-subtle);flex-direction:column;display:flex}.tc-support-replies__search{padding:0 var(--tc-space-4)}.tc-support-replies__groups{min-height:0;padding-bottom:var(--tc-space-3);flex:auto;overflow-y:auto}.tc-support-replies__category{padding-top:var(--tc-space-3);padding-bottom:var(--tc-space-1)}.tc-support-replies__group ul{margin:0;padding:0;list-style:none;display:grid}.tc-support-replies__row{margin:.125rem var(--tc-space-2);border-radius:.5625rem;align-items:flex-start;display:flex}.tc-support-replies__row:hover{background:var(--tc-color-slate-100)}.tc-support-replies__row[data-current=true]{background:var(--tc-color-blue-50);box-shadow:inset 0 0 0 1.5px var(--tc-color-action)}.tc-support-replies__row[data-dragging=true]{opacity:.45}.tc-support-replies__row>button{min-width:0;padding:.5625rem var(--tc-space-1) .5625rem var(--tc-space-3);text-align:left;cursor:pointer;flex:auto;gap:.1875rem;display:grid}.tc-support-replies__row>.tc-dropdown{flex:none;margin:.375rem .25rem 0 0}.tc-support-replies__title strong{color:var(--tc-color-text-primary);font-size:var(--tc-text-sm);font-weight:var(--tc-font-weight-medium);text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.tc-support-replies__row[data-current=true] .tc-support-replies__title strong{color:var(--tc-color-blue-900);font-weight:var(--tc-font-weight-semibold)}.tc-support-replies__snippet{color:var(--tc-color-text-tertiary);text-overflow:ellipsis;white-space:nowrap;font-size:.8125rem;line-height:1.125rem;overflow:hidden}.tc-support-replies__snippet :is(.tc-support-reply-fill,.tc-support-reply-blank){line-height:inherit;padding:0 .25rem;display:inline}.tc-support-replies__meta{color:var(--tc-color-slate-500);font-size:var(--tc-text-xs)}.tc-support-replies__none{padding:var(--tc-space-1) var(--tc-space-5) var(--tc-space-3);color:var(--tc-color-text-tertiary);margin:0;font-size:.8125rem}.tc-support-replies__drag-chip{padding:var(--tc-space-2) var(--tc-space-3);border-radius:var(--tc-radius-md);color:var(--tc-color-text-primary);background:var(--tc-color-surface);box-shadow:var(--tc-shadow-raised);font-size:var(--tc-text-sm);font-weight:var(--tc-font-weight-medium);cursor:grabbing;align-items:center;gap:.375rem;display:inline-flex}.tc-support-replies__editor{align-content:start;gap:var(--tc-space-5);min-width:0;padding:var(--tc-space-5) var(--tc-space-6);display:grid;container-type:inline-size}.tc-support-replies__fields{align-items:end;gap:var(--tc-space-4);grid-template-columns:minmax(0,1fr) minmax(0,18rem);display:grid}.tc-support-replies__title-input{font-size:var(--tc-text-base);font-weight:var(--tc-font-weight-medium)}.tc-support-category-select,.tc-support-category-select .tc-dropdown{width:100%;margin-top:var(--tc-space-1);display:block}.tc-support-category-select .tc-dropdown{margin-top:0}.tc-support-category-select .tc-dropdown__trigger.tc-dropdown__trigger--filter{justify-content:flex-start;align-items:center;gap:var(--tc-space-2);width:100%;height:var(--tc-control-height-default);padding:0 var(--tc-space-3);border:1px solid var(--tc-color-slate-300);border-radius:var(--tc-radius-control);color:var(--tc-color-text-primary);background:var(--tc-color-surface);font-size:var(--tc-text-sm);font-weight:var(--tc-font-weight-medium);display:flex}.tc-support-category-select .tc-dropdown__trigger>span:not(.tc-support-folder-dot){text-align:left;text-overflow:ellipsis;white-space:nowrap;flex:auto;min-width:0;overflow:hidden}.tc-support-category-select .tc-support-folder-dot{width:.625rem;height:.625rem}.tc-support-replies__write{align-items:start;gap:var(--tc-space-5);grid-template-columns:minmax(0,1fr) minmax(0,1fr);display:grid}.tc-support-replies__write>.tc-field{gap:var(--tc-space-2);min-width:0;display:grid}.tc-support-replies__write>.tc-field>p{font-size:var(--tc-type-caption-size);margin:0}.tc-support-replies__body{border:1px solid var(--tc-color-slate-300);border-radius:var(--tc-radius-control);background:var(--tc-color-surface);overflow:hidden}.tc-support-replies__body:focus-within{border-color:var(--tc-color-focus);box-shadow:0 0 0 4px var(--tc-color-blue-100)}.tc-support-replies__toolbar{align-items:center;gap:var(--tc-space-3);padding:var(--tc-space-1) var(--tc-space-3);border-bottom:1px solid var(--tc-color-border-subtle);background:var(--tc-color-slate-50);display:flex}.tc-support-replies__blank-icon{border:1.5px dashed var(--tc-color-amber-500);background:var(--tc-color-amber-50);vertical-align:-.0625rem;border-radius:.1875rem;width:1rem;height:.75rem;display:inline-block}.tc-support-replies__textarea{width:100%;min-height:18rem;padding:var(--tc-space-3) var(--tc-space-4);color:var(--tc-color-text-primary);background:var(--tc-color-surface);resize:vertical;border:0;outline:0;font-size:.9375rem;line-height:1.65;display:block}.tc-support-replies__footer{align-items:center;gap:var(--tc-space-2);padding-top:var(--tc-space-4);border-top:1px solid var(--tc-color-border-subtle);flex-wrap:wrap;display:flex}.tc-support-replies__footer>p{font-size:var(--tc-type-caption-size);margin:0}.tc-support-replies__footer>p:first-child{flex:1;min-width:14rem}.tc-support-replies__read{gap:var(--tc-space-3);display:grid}.tc-support-replies__read h2{font-size:var(--tc-text-xl);margin:0}.tc-support-replies__read-meta{margin:0}@container (max-width:44rem){.tc-support-replies__write{grid-template-columns:minmax(0,1fr)}}.tc-dialog.tc-dialog--wide.tc-support-categories-dialog{max-width:42rem}.tc-support-categories__intro{margin:var(--tc-space-1) 0 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var(--tc-color-action)}.tc-support-categories__row[data-dragging=true]{z-index:2;border-radius:var(--tc-radius-md);box-shadow:var(--tc-shadow-raised)}.tc-support-categories__handle{border-radius:var(--tc-radius-md);width:1.75rem;height:2.5rem;color:var(--tc-color-text-tertiary);cursor:grab;touch-action:none;flex:none;place-items:center;display:grid}.tc-support-categories__handle:hover{color:var(--tc-color-text-primary);background:var(--tc-color-slate-100)}.tc-support-categories__handle:focus-visible{outline:2px solid var(--tc-color-focus);outline-offset:1px}.tc-support-categories__row .tc-dropdown__trigger--icon .tc-support-folder-dot{width:.875rem;height:.875rem}.tc-support-categories__name.tc-field__control{min-width:0;font-size:var(--tc-text-base);flex:auto}.tc-support-categories__count{width:5.25rem;color:var(--tc-color-text-tertiary);font-variant-numeric:tabular-nums;text-align:right;flex:none;font-size:.8125rem}.tc-support-categories__add{align-items:center;gap:var(--tc-space-2);margin-top:var(--tc-space-3);padding-left:var(--tc-space-2);color:var(--tc-color-action);display:flex}.tc-support-categories__add .tc-field__control{flex:auto}.tc-support-categories__add .tc-button{flex:none}.tc-support-categories__footer{margin-top:var(--tc-space-4);align-items:center}.tc-support-categories__footer>p{font-size:var(--tc-type-caption-size);flex:auto;margin:0}.tc-support-categories__move-to .tc-field__control{max-width:18rem}@media (max-width:64rem){.tc-support-picker__columns{grid-template-columns:12.5rem 19rem minmax(0,1fr)}}@media (max-width:80rem){.tc-card.tc-support-replies{grid-template-columns:13.5rem 21rem minmax(0,1fr)}}@media (max-width:68rem){.tc-card.tc-support-replies{grid-template-columns:minmax(0,20rem) minmax(0,1fr)}.tc-support-replies__categories{gap:var(--tc-space-2);padding:var(--tc-space-3) var(--tc-space-4);border-right:0;border-bottom:1px solid var(--tc-color-border-subtle);flex-direction:row;grid-column:1/-1;overflow-x:auto}.tc-support-replies__categories-head,.tc-support-replies__drag-hint{display:none}.tc-support-replies__category-link{border-radius:var(--tc-radius-full);background:var(--tc-color-surface);width:auto;box-shadow:inset 0 0 0 1px var(--tc-color-border-subtle);flex:none}}@media (max-width:56rem){.tc-card.tc-support-replies{grid-template-columns:minmax(0,1fr)}.tc-support-replies__list{border-right:0;border-bottom:1px solid var(--tc-color-border-subtle);max-height:24rem}.tc-support-replies__editor{padding:var(--tc-space-4)}}@media (max-width:48rem){.tc-dialog__backdrop.tc-dialog__backdrop--native:has(>.tc-support-picker){padding:env(safe-area-inset-top) env(safe-area-inset-right) env(safe-area-inset-bottom) env(safe-area-inset-left)}.tc-dialog.tc-dialog--wide.tc-support-picker{border-radius:0;width:100%;max-width:none;height:100%;max-height:none}.tc-support-picker>.tc-dialog__header{padding:var(--tc-space-4) var(--tc-space-3) var(--tc-space-3) var(--tc-space-4)}.tc-support-picker__for,.tc-support-picker__manage,.tc-support-picker__keys,.tc-support-picker__hint,.tc-support-picker__label,.tc-support-picker__categories-link{display:none}.tc-support-picker__search{margin-inline:var(--tc-space-4)}.tc-support-picker__columns{grid-template-rows:auto minmax(12rem,1fr) auto;grid-template-columns:minmax(0,1fr);overflow-y:auto}.tc-support-picker__categories{gap:var(--tc-space-2);padding:0 var(--tc-space-4) var(--tc-space-3);border-right:0;border-bottom:1px solid var(--tc-color-border-subtle);flex-direction:row;overflow-x:auto}.tc-support-picker__category{border-radius:var(--tc-radius-full);background:var(--tc-color-slate-100);flex:none;width:auto;min-height:2.75rem}.tc-support-picker__list{border-right:0;border-bottom:1px solid var(--tc-color-border-subtle);max-height:45dvh}.tc-support-picker__preview{padding:var(--tc-space-4);overflow:visible}.tc-support-picker__footer{padding:var(--tc-space-3) var(--tc-space-4)}.tc-support-picker__footer .tc-button{flex:1 1 0}.tc-support-replies__fields{grid-template-columns:minmax(0,1fr)}.tc-support-categories__count{display:none}}@media (prefers-reduced-motion:reduce){:is(.tc-support-picker__category,.tc-support-replies__category-link){transition:none}}}.tc-support-composer .tc-rich-text-editor{box-shadow:none;background:0 0;border:0;border-radius:0}.tc-support-composer .tc-rich-text-editor:focus-within{box-shadow:none;border:0}.tc-support-composer .tc-rich-text-editor__surface{min-height:7.5rem;max-height:26rem;padding:var(--tc-space-3) var(--tc-space-4);font-size:var(--tc-type-reading-size);line-height:var(--tc-type-reading-line-height)}.tc-support-composer .tc-rich-text-editor__placeholder{inset:var(--tc-space-3) var(--tc-space-4) auto}.tc-support-composer .tc-rich-text-editor__toolbar{padding:var(--tc-space-1) var(--tc-space-3)}.tc-support-composer .tc-rich-text-editor__footer{padding:var(--tc-space-2) var(--tc-space-3) var(--tc-space-3) var(--tc-space-3);border-top:1px solid var(--tc-color-border-subtle)}.tc-support-composer .tc-rich-text-editor__help{display:none}.tc-support-composer .tc-rich-text-editor__status{flex-basis:100%;order:5}